Paid Services. Depending on the Service, there may be one-time fees, recurring fees, or revenue-based fees. For recurring fees, we will bill or charge you in regular automatically-renewing intervals (such as monthly or annually), on a pre-pay basis until you cancel, which you can do at any time by removing the item generating the fee (such as a Tenant or Property). For revenue-based fees -- such as fees for facilitating online payments between Tenant and Landlord -- these are paid directly from the proceeds at the time of payment.
The current cost of Paid Services is available at
https://www.simpleassetmanager.com/pricing/.
Simple Asset Manager uses Dwolla and Stripe to execute online payment transactions.
In order to use the ACH payment functionality of our application, you must open a "Dwolla Platform" account provided by Dwolla, Inc. and you must accept the
Dwolla Terms of Service and
Dwolla Privacy Policy. Any funds held in the Dwolla account are held by Dwolla's financial institution partners as set out in the
Dwolla Terms of Service. You authorize us to collect and share with Dwolla the required personal information (as required by the Patriot Act and Know Your Customer Guidelines) including full name, date of birth, social security number, physical address, email address and financial information, and you are responsible for the accuracy and completeness of that data. You understand that you will access and manage your Dwolla account through our application, and Dwolla account notifications will be sent by us, not Dwolla. We will provide customer support for your Dwolla account activity, and can be reached at support@simpleassetmanager.com.
In order to use the Credit/Debit Card payment functionality of our application, you must open an account with Stripe, and you must accept the
Stripe Account Terms, which may be updated from time to time. Any authorization you provide to make repeating automatic payments using the Service will remain in effect until cancelled.
By providing us with your banking, credit/debit card, or other payment information, you authorize us to use it and disclose it to the respective payment gateway providers for the purpose of facilitating payments you authorize on the Service.
We never take custody of money you transfer using any payment Service and we are not responsible for what recipients do with the payments you make. Any and all disputes related to payments, security deposits, or other transactions between tenants, landlords, contractors, or other parties will be remedied solely between those parties. We are not responsible for payment charges, payment dates, or other information entered incorrectly or for your landlord returning your security deposit.
In the event a payor, payor’s financial institution, or card issuer initiates a reversal, chargeback, or dispute of a payment, you authorize us and our third-party payment providers to reverse or otherwise debit funds from your account in accordance with the applicable financial institution's and network's policies and procedures. If we are unable to reverse or otherwise debit funds from your account, you agree to transfer such funds. If we have reason to believe fraud or other abuse of the Service has taken place, we may also initiate a reversal, debit, or take other actions we determine to be appropriate.
Taxes. To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges now in force or enacted in the future (“Taxes”). You are responsible for payment of all applicable Taxes relating to your use of our Services.
Payment. If your payment fails or if Paid Services are otherwise not paid for or paid for on time, we may immediately cancel or revoke your access to the Paid Services.
Automatic Renewal. To ensure uninterrupted service, recurring Paid Services are automatically renewed. This means that unless you cancel a Paid Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable fee (as well as any Taxes).
By default, your Paid Services will be renewed for the same interval of time as your original subscription period. For example, if you selected an annual payment frequency, you will be charged each year for the following 12-month period. It is your responsibility to make sure you are checking your email (including any spam or other filters) in order to receive any reminder email we send to you in advance of renewal. The date for the automatic renewal is determined automatically based on the date of the original purchase and cannot be changed. You can view the original purchase date by visiting the Purchases summary page.
Cancelling Automatic Renewal. You can manage and cancel your Paid Services by deleting the item that is generating the associated fee, such as a Property. If you are having difficulty cancelling any Paid Service, please contact support@simpleassetmanager.com.
If we change our fees or introduce new features that have additional fees, we will inform you first via email or an announcement on the website. If you don’t want to pay the new fees, you can cancel service anytime. We don’t offer refunds for fees you’ve already paid.
Automatic Renewal. To ensure uninterrupted service, recurring Paid Services are automatically renewed. This means that unless you cancel a Paid Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable fee (as well as any Taxes). By default, your Paid Services will be renewed for the same interval of time as your original subscription period. For example, if you selected an annual payment frequency, you will be charged each year for the following 12-month period. It is your responsibility to make sure you are checking your email (including any spam or other filters) in order to receive any reminder email we send to you in advance of renewal. The date for the automatic renewal is determined automatically based on the date of the original purchase and cannot be changed. You can view the original purchase date by visiting the Purchases summary page.
Refunds. While you may cancel a Paid Service at any time, refunds are issued in our sole discretion, unless otherwise required by applicable law.